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Sales Tax | Returns & Exchanges | International
Orders | Purchase Orders |
Shipping
Costs | Your Privacy | Disclaimer
W-9 Request for Taxpayer ID Number | Credit Application
Delivery
- Most orders received by noon e.s.t. are processed
and shipped within 24 hours (Monday through Friday)
Sales Tax
- An 8.375% sales tax will be added to the order total for our New
York Customers
Returns & Exchanges
- All return claims must be made within
30 days of shipment date
- All returned items must be received
in salable condition with all manuals, parts and paperwork
intact.
- All returns that are not exchanged
for another item are subject to a 20% restocking fee
- Defective Items will be replaced without
charge
- Shipping charges are not refundable
- Please ship all returns to:
Itin Scale Co., Inc.
4802 Glenwood Rd.
Brooklyn, NY 11234
ATTN: Kenny Domke,
Returns Supervisor
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International
Orders
Polar heart rate monitors cannot be shipped internationally.
Sales to Alaska and Hawaii are shipped via UPS 2nd Day Air only. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
International sales are shipped via United Parcel Service International
Express, where available. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
Note: For international sales, defective items must be returned to our company at the customer's expense.
Payment terms for International Sales:
- Prepay in US dollars by bank certified checks drawn on a United States
bank, payable to Itin Scale Co., Inc.
- VISA, MasterCard, American Express or Discover. Note that your billing
address must match your shipping address for all international orders
- Wire Transfer funds to
- Chase Manhattan Bank
4802 Glenwood Rd.
Brooklyn, NY 11234
Phone 718-998-3078
- For deposit to Itin Scale Co., Inc.
Account #0210-00021-7913-55019
Chase Manhattan Bank Swift Code: CHASUS33
- Please add an additional $20 processing fee to your order total
for all wire transfers.
- Please notify us within 48 hours after wiring funds
Additional Notes for International Orders:
- Shipping charges are non-refundable for international orders
- The customer is responsible for any customs, brokerage, duties or
taxes levied on international sales
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Purchase
Orders Purchase orders are accepted from our corporate
and education-related customers. Please fax your official
purchase order to us at 718-627-1313. First time customers,
please provide us with a bank reference number and account number,
the year your business was established, and (3) non-credit card
trade references.
Our terms are net 30 days with credit approval. Customers
will be invoiced on the day the order is shipped. Payment
is due within 30 days of invoice. A 1.5% monthly interest
fee will be added to any unpaid balance.
Shipping
Charges
- Our standard shipping method is UPS Ground
- Sales to Alaska and Hawaii are shipped via UPS 2nd Day Air only.
Please email us first for
a shipping quotation or use our handy Shipping
Cost Estimator.
- International sales are shipped via United Parcel Service International
Express, where available. Please email us
first for a shipping quotation or use our handy Shipping
Cost Estimator.
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Privacy
Policy
We value your business and keeping your personal information private
is important to us. We NEVER share or sell any personal information you
provide online with third parties.
When you order with us online, the security of your information is protected
during transmission by using Secure Sockets Layer (SSL) software, which
encrypts all information you input.
Disclaimer
We are not responsible for typographical errors on our web site, other sites, or search engines. Pictures are for illustration purposes only and may not necessarily depict the item advertised. Thank you for shopping ItinScale.com.
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